Burn injuries are one of the most expensive injuries because of
the specialty care involved and length of healing time. It is also one of
the most emotional injuries for the patient and their family. We see all
types of burns in our case management practice, but electrical burns can be the
most devastating. If - yes, "if" the injured worker survives,
there are months of recovery hurdles ahead. Rebecca Olson, RN is working
an electrical burn injury that happened recently.
The first and most critical goal in
management of a burn injury is Assessment of the extent of injury.
What makes assessment so critical is the fact burned or injured tissue will
continue to necrose after the initial injury, revealing the depth of skin loss
and whether or not skin grafting will be needed, the viability of blood vessels
and the need for surgical amputation in some cases. In an electrical
injury, the path that the charge takes through the body - crossing vital organs
- presents internal challenges that must be closely monitored. The BEST
place for treatment is at a Burn Center - worth the transport charges to the
nearest one. And the BEST assessment for managing the injury is
done onsite for chart review and physician consultations.
Any injury can cause fear and emotional
crisis for the patient and their family, but burns significantly do so.
That's why the second critical management goal is Communication and
Support of the injured worker and their family. This goes a
loooong way toward building trust and rapport that will be needed on the
healing journey, and avoids litigation of the claim. Explanations of
medical needs and procedures, questions answered frankly but with compassion,
allaying fears of the unknown by stating expectations - someone who will always
answer the phone when a question pops into their thoughts - these supportive
actions promote emotional well-being of the injured worker and family through
this crisis.
The last critical management goal is Coordination
of the treatment plan; taking care of all the details in such a way that
care is not delayed, and using a team approach to include the injured
worker. There will likely be many, many procedures - dressing changes to
debridements, post burn care to maintain integrity of the graft and reduce scarring,
therapies to maintain functional motion of joints, etc. And if you've
done your job well, you not only have a great rapport with the injured worker,
family and physicians, but you've also prepared them mentally and emotionally
for eventual RTW in the treatment plan.
Keep an attitude of the glass is half full
- think positive and be encouraging. Family and friends will do
enough on their own with offering sympathy. And they could also use your prayers.
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