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Showing posts with the label Case Strategy

One Hit Wonder

She's already done it twice this week - shut down a file with one Physician visit.  But this just goes to show how effective an onsite RN Case Manager can be!  She once got MMI and RTW on three files, on the first MD visit, all in one day.  We call her our One Hit Wonder.  You know, like artists that got a number one hit with one song that was amazing.  Steve Martin's King Tut still is an all time favorite one hit wonder!   Click Here to Play King Tut Video                    How does she do it?  Well, honestly most of the time it boils down to communication. Communication with the injured worker. Communication with the employer. Communication with the physician.  Nothing brings everyone together on the same page quite like onsite (field) case management.  Gathering pertinent information in a thorough intake assessment, and coming to the physician visit prepared with that info...

Winning One for the Team

This time of year everyone is talking about football, and around here, our Arkansas Razorbacks.  My thoughts of football tend to revolve around the latest talk of permanent brain damage resulting from the game...but I digress;  The topic of this blog is really about having a game plan.  In Case Management, we work as a team with the injured worker, carrier, employer, and physician to get the injured worker rehabilitated and back to work.  That's the ultimate goal.  Sometimes it's an easy win, and other times it feels like reaching Super Bowl level.  Let me walk you through some of the play books we have going on. One of our senior CM team is currently working a catastrophic injury and I saw in an email today she has set forth her CM plan to the carrier for requesting a hand surgeon specialist.  The injured worker is likely still weeks away from restoring function to his hands, but early consultation and planning are essential to keeping the recov...