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One Hit Wonder

She's already done it twice this week - shut down a file with one Physician visit.  But this just goes to show how effective an onsite RN Case Manager can be!  She once got MMI and RTW on three files, on the first MD visit, all in one day.  We call her our One Hit Wonder.  You know, like artists that got a number one hit with one song that was amazing.  Steve Martin's King Tut still is an all time favorite one hit wonder!  

Click Here to Play King Tut Video                  

Play King Tut VideoHow does she do it?  Well, honestly most of the time it boils down to communication. Communication with the injured worker. Communication with the employer. Communication with the physician.  Nothing brings everyone together on the same page quite like onsite (field) case management.  Gathering pertinent information in a thorough intake assessment, and coming to the physician visit prepared with that information, A JMS Case Manager artfully communicates carrier issues, bringing everyone on the same page.  That's why adjuster's request JMS!

Sometimes there is a lot of fear on the part of the injured worker to RTW regular duty - sometimes it's just plain malingering.  The physician may have concerns whether an employee can RTW without a clear understanding of the physical job demands - or exaggerated demands that were related.  Many times the physician, thinking he's working for the best interest of the injured worker, just lets the healing time go on and on until the "patient" feels he/she can RTW.  The personal touch of onsite case management seems to be the magic that pulls everything together for file resolution.  Case Managers are "problem solvers."  So you can weigh the cost of a few hours of case management services with the ongoing TTD payments, medical visits, and see for yourself the benefit.  You might be lucky enough to get a one hit wonder!   



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