Skip to main content

Savings Analysis - Nonfiction Version

Confession:  I always hated calculating savings dollars for case management.  I’ve been in work comp case management since 1990, and I always felt guilty – like I was given a free license to make up imaginary scenarios and inflated savings numbers.  Outside of negotiated discounts, that’s essentially what is seemed to be – if CM hadn’t been there, the treating MD might have recommended “X” and so I saved $__.   Therefore, for years, I didn’t address savings dollars in those terms. 

Does case management result in managed care savings?  Yes it does!  RN Case Managers
·     identify pre-existing conditions confused with injuries,
·    keep treatment focused on the mechanism of injury, reducing wasted dollars
·  address appropriate physical abilities and limitations for work
· propel cases forward, avoiding delays in treatment and approvals
·     And communicate, communicate, communicate!

But how are these savings captured on a factual basis and not imagination?  Enter evidence-based guidelines.  These guidelines contain a dataset of actual claims to capture and categorize virtually any injury diagnosis along with other medical conditions, and the length of time it took for these claimants to return to work, and when the claim to be closed.  Utilizing ICD and CPT coding we can plug in all the factors of a claim we are working, and find out real savings dollars. Pretty cool.  For the last few years we have been utilizing these evidence-based guidelines to not only identify CM savings, but also to steer expectations of outcomes.

This week I’ve been working on savings reports for customers using evidence-based guidelines to “show them the money.”  With evidence based guidelines, we can now plug in all the factors of a claim and produce actual savings numbers.  Putting the proof in the pudding, so to speak. 

In this age of escalating medical costs, case management can be seen as an added expense to claim management when in actuality, case management is a savings tool. 


How much could case management be saving you on your claims?

Comments

Popular posts from this blog

Case Management GPS

W The next time I purchase a new vehicle there are several features I have on my wish list.  For as much as we case managers travel, Navigation is high on the priority scale to make life easier.  Under the pressure of arriving at a physician appointment on time, it's never a good feeling to take a wrong turn or get lost. There are times our role as a case manager is much like a navigator. Deana Scott, RN had that experience just yesterday while attending a physician visit.  After three years of treatment for a work injury, the physician had nothing further to offer, and there appeared to be issues of malingering and symptom magnification.  There was a point at which the physician actually had a look in his eye of being lost as  far as how to bring the treatment course to an end.  Confusion centered around  the injured worker's return to work goals.   It's at times like this, a Case Manager is able to maintain focus and much like a navigato...

Slipping Under the Radar

A work injury is NO vacation!  Most of us would agree with that statement.  It's never fun to get hurt, yet it doesn't stop an injured worker from trying to turn recovery time into paid time off.  It is very common to have clients make requests to postpone procedures, therapy and return to work for personal reasons.  If this request is made to a physician under their group health insurance, it is not really an issue.  However when such a request is made during healing timeframe from a work injury, this is not an appropriate or reasonable request. As Case Managers, we must remind both the injured worker and providers that during recovery and rehabilitation time the injured worker's "job" is to heal and comply with appropriate treatment and work status.   Just this week, Deana Scott, RN had a client to request postponing her light duty return to work until she could finish outpatient therapy.  What Deana reminded her of, was that the activity of...

Crystal's Small Task Saves Big Bucks!

A very special customer to JMS requested a small task in obtaining an impairment rating from a physician. There seemed to be some communication issues, between the adjuster and the physician.  The file initially did not have any case management services to help guide the treatment. and at the end of the process nearing file closure, there was a very high impairment rating assigned by the treating physician. Crystal Gilbert, RN got to work! Performing a file review, she found discrepancies with the past surgical history of the injured worker.  The injured worker had failed to give an accurate  medical history.  We gathered and provided the treating physician with medical records showing a prior WC injury to the same extremity and prior surgery to the same extremity of injury. Crystal was able to get a face to face meeting with the physician - because she's just that awesome - and review the medical records and providing documentation of the prior impairment ratin...