My blog is late in the week, for we all attended the Arkansas Workers Comp Commission Educational Conference this week. As always, it was full of great presenters and information which I will be excited to share with you. I cannot tell you how much we all look forward to this conference where we can visit with all our customers and long time friends in the WC arena. We also love to have a little fun with competition while we're there. This year we had a general attendee drawing for a lovely lantern, which went to Laura Hopper with AIG, In addition, we had a very special VIP drawing for a VISA gift card that went to...well, watch and see!
W The next time I purchase a new vehicle there are several features I have on my wish list. For as much as we case managers travel, Navigation is high on the priority scale to make life easier. Under the pressure of arriving at a physician appointment on time, it's never a good feeling to take a wrong turn or get lost. There are times our role as a case manager is much like a navigator. Deana Scott, RN had that experience just yesterday while attending a physician visit. After three years of treatment for a work injury, the physician had nothing further to offer, and there appeared to be issues of malingering and symptom magnification. There was a point at which the physician actually had a look in his eye of being lost as far as how to bring the treatment course to an end. Confusion centered around the injured worker's return to work goals. It's at times like this, a Case Manager is able to maintain focus and much like a navigato...
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