My blog is late in the week, for we all attended the Arkansas Workers Comp Commission Educational Conference this week. As always, it was full of great presenters and information which I will be excited to share with you. I cannot tell you how much we all look forward to this conference where we can visit with all our customers and long time friends in the WC arena. We also love to have a little fun with competition while we're there. This year we had a general attendee drawing for a lovely lantern, which went to Laura Hopper with AIG, In addition, we had a very special VIP drawing for a VISA gift card that went to...well, watch and see!
I have done presentations on The Benefits of Case Management to carriers, peers, and other health care professionals. Sometimes it sounds dry and philosophical to list benefits: access to care, best practice recovery, lowered cost expenditures. But who is the one that benefits? In our practice, is it the injured worker? the employer? the insurance carrier? From the Case Management Society of America, "It is the philosophy of case management that when health care is appropriately and efficiently provided, all parties benefit." Allow me to demonstrate for you the heart of case management from two of our case managers this week. One of our CM Team has a patient that was "swimming" amidst a work injury and numerous mis-diagnoses and was fearful this CM's job was to just "write him off." Our RN worked to find a physician that would clarify his diagnoses, even collaborating between his group health carrier and Work Comp carrier. At the conclusion of a...
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